Page 129 - DMGT406_HUMAN_RESOURCE_MANAGEMENT

Human Resource Management

Notes Teams and Groups work better: Learning Organisation develops high performing teams.
They learn, grow and develop and perform efficiently for the organisation to deliver
better results.
Knowledge sharing: "Openness Creates Trust." In a learning environment, information
and knowledge being flows around freely, intra and inter team sharing of knowledge also
develops mutual trust and makes an high performing organization.
Interdependency: A culture of interdependency in organization increases awareness of its
members and improves relations between them at a personal level. By knowing each
other about their roles, needs and tasks, members can learn how to manage their time
better and plan their work more efficiently. With the increased spate of learning, however,
such dependency decreases and members can get on their own, plan their job better
without relying on others.
These apart, a learning organization can facilitate breaking down of traditional
communication barriers, improves customer relations, develops the knowledge resources,
fosters innovation and creativity, hedges against risk in decision making, etc.



Case Study Remedial Training

Amandeep Sharma has been employed for nine months in the accounts section of a large
Publishing company in New Delhi. You have been his supervisor for the past three months.
Recently you have been asked by the management to find out the contributions of each
employee in the Accounts Section and monitor carefully whether they are meeting the
standards set by you.
A few days back you have completed your formal investigation and with the exception of
Amandeep, all seem to be meeting the targets set by you. Along with numerous errors,
Amandeep's work is characterised by low performance - often he does 20 per cent less than
the other clerks in the department.
As you look into Amandeep's performance review sheets again, you begin to wonder
whether some sort of remedial training is needed for people like him.

Questions
1. As Amandeep's supervisor, can you find out whether the poor performance is due to
poor training or to some other cause?

2. If you find Amandeep has been inadequately trained, how do you go about
introducing a remedial training programme?
3. If he has been with the company six months, what kind of remedial programme
would be best?
4. Should you supervise him more closely? Can you do this without making it obvious
to him and his co-workers?

5. Should you discuss the situation with Amandeep?

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