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Human Resource Management

Notes 3. Welfare work – whether statutory or non-statutory – provide by the state trade unions and
employers to create maintain and improve labour management relations try to achieve
peace in the industry.

Maintenance of Industrial Peace

Industrial peace presupposes the absence of industrial strife. Such peace can be established when
facilities for it are available from the government and when bipartite and tripartite consultations
are held to resolve the difference between the two contending parties.

Machinery should be set up for the prevention and statements of industrial dispute in the form
of legislative and administrative enactments – Trade Union Act, the Dispute Act, Industrial
Employments (Standing Industrial Order) Act work committee and joint management council,
action officer and board of conciliation, labour courts, industrial tribunals, nation tribunals,
courts of enquiry and provision for voluntary arbitration.
The government should have the power to refer dispute to adjudication when the situation
tends to get out of hand and industry is faced with economic collapse, following continued
stoppage of production due to long strikes and lockouts. When there is fear of foreign attack or
when production needs to be carried on without interruption.
The government enjoys the power to maintain the status quo. This power is exercised when the
government, after referring the dispute to arbitration finds that either party is continuing the
strike or lockout and that strike or lockout is likely to jeopardize the life of communities and
create chaos in industry.
The provision of the bipartite and tripartite forums for the settlements of dispute. These forums
act on the basis of the Code of Discipline in industry, the Code of Conduct, the Code of Efficiency
and Welfare Model Standing Order, Grievance Procedures and the granting of voluntary
recognition to trade unions by the employer. These non-statutory measures have to create
satisfaction among employer and employees.

Development of Industrial Democracy

1. Establishments of the shop council and joint management council at the floor and plant
level which endeavours to improve the working and living conditions of employees
improve productivity encourage suggestion from employees assists in the administration
of law and agreements, serve as a channel of communication between management and
employees, create in the employees and a sense of participation in the decision-making
process and a sense of belonging to the industry.
2. Recognition of human right in industry: This implies that labour is not a commodity of
commerce which can be purchased and disposed according to the whims and caprices of
employees work are to be treated as human as being whose send of self respect is to be
fostered and better understanding of their role in the organization is to be brought home
to them.
3. Increase the labour productivity: These factors which contribute to higher productivity
are improvements in the level of effort and skills of worker improvement in production
process material equipment received from the worker research and development including
special studies and technological development elsewhere improvement and in the output.
4. The availability of proper work environment: It is these environments, which stimulate
or depress, improve or mar the relation between labour and management.

According to Lester, industrial relations involve attempts at arriving at solution between the
conflicting objective and values between profit motive and social gain, between discipline and

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