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Human Resource Management




                    Notes          bargaining is to arrive at an agreement on wages and other conditions of employment. Both the
                                   employer and the employees may begin the process with divergent views but ultimately try to
                                   reach a compromise, making some sacrifices. As soon as a compromise is reached, the terms of
                                   agreement are put into operation.
                                   The underlying idea of collective bargaining is  that the employer  and  employee  relations
                                   should not be decided unilaterally or with the intervention  of any third party. Both parties must
                                   reconcile their differences  voluntarily through negotiations, yielding some concessions  and
                                   making sacrifices in the process. Both should bargain from a position of strength; there should
                                   be no attempt to exploit  the weaknesses or vulnerability of one party. With the growth of union
                                   movement all over the globe and the emergence of employers'  associations,  the  collective
                                   bargaining process has undergone significant changes. Both parties have, more or less, realised
                                   the importance of peaceful co-existence for their mutual benefit and continued progress.

                                   13.3.1 Features

                                   Some of the important features of collective bargaining may be listed thus:
                                   1.  Collective: It is collective in two  ways. One is that all the workers collectively bargain for
                                       their common interests and benefits. The other is that workers  and management jointly
                                       arrive at an amicable solution through negotiations.
                                   2.  Strength:  Across  the table, both parties  bargain from a  position of  equal strength.  In
                                       collective bargaining,  the bargaining strength of both parties  is equal.  It is  industrial
                                       democracy  at work.
                                   3.  Flexible: It is  a group action where representatives of workers and management expend
                                       energies in order to arrive at a consensus. It has sufficient flexibility, since no party can
                                       afford  to be  inflexible and rigid in such  situations.  The unique  feature of  collective
                                       bargaining is that usually the parties concerned start negotiations with entirely divergent
                                       views but finally reach a middle point acceptable to both. It is therefore not a one-way
                                       street but a give and take process.

                                   4.  Voluntary: Both workers and management come to the negotiating table voluntarily in
                                       order to have a meaningful dialogue on various troubling issues. They try to probe each
                                       other's views thoroughly before arriving at an acceptable solution. The implementation
                                       of the agreement reached is also a voluntary process.
                                   5.  Continuous: Collective  bargaining is  a continuous process. It does not commence  with
                                       negotiations and end with an agreement. The agreement is only a beginning of collective
                                       bargaining. It is a continuous process which includes implementation of  the  agreement
                                       and also further negotiations.
                                   6.  Dynamic: Collective bargaining is  a dynamic process because the  way agreements are
                                       arrived at, the way they are implemented, the mental make-up of parties involved keeps
                                       changing. As a result, the concept itself changes, grows and expands over time.
                                   7.  Power Relationship:  Workers  want  to  gain  the  maximum  from  management,  and
                                       management wants to extract the maximum from workers by offering as little as possible.
                                       To reach a consensus, both have to retreat from such positions and accept less than what is
                                       asked for and give more than what is on offer. By doing so management tries to retain its
                                       control on workplace matters and unions attempt to strengthen their hold over workers
                                       without any serious dilution of their powers.
                                   8.  Representation: The chief  participants in collective bargaining do not act for themselves.
                                       They represent the claims of labour and management while trying to reach an agreement.
                                       In collective bargaining the employer does not deal directly with workers. He carries out



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