Page 105 - DMGT408DMGT203_Marketing Management
P. 105

Marketing Management/Essentials of Marketing




                    Notes          8.  “Regional subcultures not only influence the lifestyles of individuals but also influence
                                       organisational cultures.” Discuss.
                                   9.  “Organisational values differ among organisations though they operate in the same
                                       industry.” Substantiate using examples.
                                   10.  Explain the relevance of ‘trust’ in business buying.

                                   Answers: Self Assessment

                                   1.  (b)                               2.   (d)

                                   3.  Purchasing Agents                 4.   Rational
                                   5.  Cooperative                       6.   Derived
                                   7.  Firm graphics                     8.   Straight Re-buy
                                   9.  Composition                       10.  Straight re-buy
                                   11.  False                            12.  False

                                   13.  True                             14.  True
                                   15.  True

                                   4.10 Further Readings




                                   Books       Frederick E Webster, Jr., Industrial Marketing Strategy, John Wiley and Sons
                                               Krishna K Havaldar, Industrial Marketing, Tata McGraw Hill Publishing Company
                                               Ltd.
                                               SHH Kazmi and Satish K Batra, Consumer Behaviour – Text and Cases, Excel Books




                                   Online links  http://knol.google.com/k/organizational-buying-processes-and-buying-
                                               behavior#
                                               http://www.economypoint.org/o/organizational-buying-behaviour.html

                                               http://www.destinationcrm.com/Articles/Editorial/Magazine-Features/Four-
                                               CRM-Strategies-for-Adapting-to-the-Changing-Economy-47995.aspx
                                               http://www.txtgroup.com/content/maincontent/6243/C_4_maincontent_6243_
                                               gr_content_mrkt_download_object.pdf



















          98                                LOVELY PROFESSIONAL UNIVERSITY
   100   101   102   103   104   105   106   107   108   109   110