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Unit 11: Marketing Communication Tools (Promotion Mix)
11. False 12. True Notes
13. Face-to-face 14. Prospecting
15. (d) 16. (b)
17. (d) 18. True
19. False 20. False
11.10 Further Readings
Books Batra, Aaker and Myers, Advertising Management, Pearson Education
Kruti shah and Alan D’Souza, Advertisement and Promotions-An IMC Perspective,
Tata McGraw Hill
Saroj Dutta, Marketing Sense, Excel Books, New Delhi
SHH Kazmi, Marketing Management, Excel Books, New Delhi
Online links www.davedolak.com/promix.htm
http://ezinearticles.com/?Advantages-and-Disadvantages-of-Direct-
Marketing&id=2560926
http://marketingteacher.com/lesson-store/lesson-sales-promotion.html
http://www.ipa.co.uk/Content/The-advertising-process
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