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Unit 2: Understanding the Marketplace and Consumers




          2.   Market growth rate: The driving forces behind sales, and forecasting of growth rate.  Notes
          3.   Market profitability:  The intensity of competition depends on five factors: existing
               competitors, supplier power, customer power, substitute products and potential entrants.

          4.   Cost structure: To analyse the value added by the production stage and observe how it is
               changing and also the effect of learning curve.
          5.   Distribution system

          6.   Trends and developments
          7.   Key success factors: What skills and competencies are needed to compete now and in the
               future

          8.   The competitive nature of the market: The nature of competition among existing firms, if
               there is any potential threat from new entrants or the availability of substitute products,
               how powerful the customer and supplier groups are.

          2.2.5 Company Analysis

          The organisation’s performance in the marketplace is significantly influenced by the following
          three factors:
          1.   The organisation’s current market position, how well it has positioned itself.

          2.   The nature of environmental opportunities and threats.
          3.   The organisation’s resource capability to capitalize on the opportunities and its ability to
               guard itself against threats.

                                      Figure 2.4: SWOT Analysis

                     Potential Resources Strengths and  Potential Resources Weaknesses and
                        Competitive Capabilities       Competitive Deficiencies

                             See Box 2.1                    See Box 2.2

                                                 Potential External Threats to Company's
                     Potential Company Opportunities
                                                           Well-being
                             See Box 2.3                    See Box 2.4


          Faced with a constantly changing environment, each business unit needs to develop a marketing
          information system to track trends and developments, which can be categorised as either
          opportunities or threats. The company has to review its strength and weakness against the
          backdrop of environmental opportunities and threats, i.e., to perform a SWOT analysis for the
          organisation.
          SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats)—What to look for in sizing up
          a company’s strengths, weaknesses, opportunities, and threats, is depicted in the following
          boxes.











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