Page 16 - DCAP302_ENTERPRISE_RESOURCE_PLANNING

Enterprise Resource Planning

notes accounting, human resources [HR], manufacturing management, and customer relationship
management [CRM]) into a coherent whole. Manufacturing management also includes inventory,
purchasing, and quality and sales management.
This is very common in the retail sector, where even a mid-sized retailer will have a discrete
Point-of-Sale (POS) product and financials application, then a series of specialized applications
to handle business requirements such as warehouse management, staff rostering, merchandising
and logistics.
Ideally, ERP delivers a single database that contains all data for the software modules, which
would include:
1. Manufacturing: Engineering, Bills of Material, Scheduling, Capacity, Workflow
Management, Quality Control, Cost Management, Manufacturing Process, Manufacturing
Projects, Manufacturing Flow
2. Supply Chain Management: Order to cash, Inventory, Order Entry, Purchasing, Product
Configurator, Supply Chain Planning, Supplier Scheduling, Inspection of goods, Claim
Processing, Commission Calculation
3. Financial: General Ledger, Cash Management, Accounts Payable, Accounts Receivable,
Fixed Assets
4. Projects: Costing, Billing, Time and Expense, Activity Management

5. Human Resources: Human Resources, Payroll, Training, Time & Attendance, Rostering,
Benefits
6. Customer Relationship Management: Sales and Marketing, Commissions, Service,
Customer Contact and Call Center support
7. Data Warehouse: Various Self-service interfaces for Customers, Suppliers, and
Employees
8. Access control: User privilege as per authority levels for process execution
9. Customization: To meet the extension, addition, change in process flow.
To implement ERP systems, companies often seek the help of an ERP vendor or of third-party
consulting companies. These firms typically provide three areas of professional services:
consulting, customization and support. The client organisation may also employ independent
program management, business analysis, change management and UAT specialists to ensure
their business requirements remain a priority during implementation.
Data migration is one of the most important activities in determining the success of an ERP
implementation. Since many decisions must be made before migration, a significant amount of
planning must occur. Unfortunately, data migration is the last activity before the production
phase of an ERP implementation, and therefore receives minimal attention due to time constraints.
The following are the steps of a data migration strategy that can help with the success of an ERP
implementation:
1. Identifying the data to be migrated
2. Determining the timing of data migration
3. Generating the data templates
4. Freezing the tools for data migration

5. Deciding on migration related setups
6. Deciding on data archiving

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