Page 202 - DCAP302_ENTERPRISE_RESOURCE_PLANNING

Enterprise Resource Planning

notes Questions
1. Identify the internal and external parts of the supply chain that were enhanced with
the system.
2. Enter categoric.com and find information about Categoric Alerts. Describe the
capability of the product.

3. Explain how purchasing was improved.
4. Describe how Quantum’s customers are being better served now.
5. Identify the EC solutions used in this case.

Source: Complied from an advertising supplement in CIO Magazine (November 1, 1999), from information at categoric.com
(accessed May, 28, 2000), and from quantum.com (accessed June 10, 2003).
11.7 summary

l z ERP II is regarded as the “next generation” of ERP (enterprise resource planning) and
offers several advantages over traditional ERP systems.

l z ERP systems have historically been mostly limited to the manufacturing sector, primarily
serving logistics, supply chain, and warehousing functions.
l z ERP II expands the scope of ERP to offer solutions for a broader range of industries and
sectors.

l z An ERP II solution offers greater flexibility in the integration of functions between
departments and even industries. And, generally speaking, an ERP II system is a much
more “Web-friendly” application that makes better use of the Internet, especially as a
means for support.

l z ERP II encourages user participation, facilitating interaction between customers and vendors,
which effectively eliminates the difficulties that resulted from limited communication.

11.8 keywords

ERP-II: A method for the effective planning and controlling of all the resources needed to
take, make, ship and account for customer orders in a manufacturing, distribution or service
company.
Information System: A collection of hardware, software, data, and people designed to collect,
process, and distribute data throughout an organization.

Information Technology (IT): The hardware and software used to create an information system.
Manufacturing Resource Planning (MRP II): An integrated approach to manufacturing.
Beginning with the desired production levels, we work backward to determine the processing
time, materials, and labor needed at each step.
SCM: Supply Chain Management

11.9 self assessment

Fill in the blanks:

1. .................. is a standardized software packaged designed to integrate the internal value
chain of an enterprise.
2. BPR stands for ..................

196 LoveLy professionaL university