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Unit 8: Business Level Strategies




             as costs fall. The rate of travel down the cost experience curve is a crucial aspect of staying  Notes
             ahead of the competition in an undifferentiated market and underlines the importance of
             market share if high volumes are not sold, the cost advantage is lost. Examples of products
             and services that are produced much more cheaply now are semiconductors, watches, cars,
             and travel reservations (on the Internet).

          Having a low cost position also gives a company a defence against rivals. Its lower costs allow
          it to continue to earn profits during times of heavy competition. Its high market share means
          that it will have high bargaining power relative to its suppliers. Its low price also serves as a
          barrier to entry because few new entrants will be able to match the leader’s cost advantage. As
          a result, cost leaders are likely to earn above average profits on investment.
          Companies that want to be successful by following a cost leadership strategy must maintain
          constant efforts aimed at lowering their costs (relative to competitor’s costs) and creating value
          for customers. Cost leadership requires:
          1.   Aggressive construction of efficient scale facilities
          2.   Vigorous pursuit of cost reductions from experience

          3.   Tight cost and overhead control
          4.   Avoidance of marginal customer accounts
          5.   Cost minimization in all activities in the firm’s value chain, such as R&D, services, sales
               force, advertising etc.
          Implementing and maintaining a cost leadership strategy means that a company must consider
          its  value chain of primary  and secondary activities and effectively link those activities  with
          critical focus on efficiency and cost reduction. For example, McDonald’s Restaurants achieved
          low costs through standardised products, centralised buying of supplies for a whole country and
          so on.

          How Low-cost Leadership Delivers Above-average Profits?

          The profit advantage gained from low-cost leadership derives from the assertion that low-cost
          leaders should be able to sell their products in the market place at around the average price of
          the market–see line A-A in Figure 8.2. If such products are not perceived as comparable or their
          performance is not acceptable to buyers, a cost leader will be forced to discount prices below
          competition in order to gain sales.
                                            Figure  8.2
























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