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Unit 11: Structural Implementation




          in corporate  strategy lead to  changes  in  organisational  structure. He  also concluded  that  Notes
          organisations follow a pattern of development  from one kind of  structural arrangement  to
          another as they expand. According to Chandler, these structural changes occur because the old
          structure was not suitable. Chandler therefore proposed the following as the sequence of what
          occurs:
          1.   New strategy is created
          2.   New administrative problems emerge

          3.   Economic performance declines
          4.   New appropriate structure is invented

          5.   Profit returns to its previous level
          Chandler found that in their early years, corporations such as DuPont and General Motors had
          a centralized functional structure, which was suitable for a limited range of products. As they
          added new product lines and created their own distribution networks, the old structure became
          too complex. Therefore, they shifted to a  decentralized structure with several  autonomous
          divisions.

          11.3 Improving Effectiveness of Traditional Organisational Structures

          In the changed times and situations, traditional organisational structure is crumbling under the
          weight of ever-increasing regulations that drive greater accountability and transparency. Smart
          companies are on the forefront  of building new and improved structures  that support  and
          enhance this new compliance environment, and best practices are emerging.
          The  best structure  for an  organisation is determined by many aspects  of its  situation – the
          technology, size, environment and strategy. Frequently, structures evolve as the organisation
          moves from one stage of growth to the next. The external and  internal environments affect
          structural design in different ways.


                 Example: 1.  An organisation which faces a stable environment may use functional
                             structure.
                         2.  A volatile environment demands a rapid-response capability, flexibility
                             and quick  decision-making. Such demands can be better  met by  the
                             creation of a divisional or a matrix type of structure.
          According to Mintzberg, there are four main characteristics of the environment that influence
          structure.
                 Table  11.1: Environmental  Types and  their  Impact  on Organisational  Structure

                  Type of               Range            Consequences for Organizational
                Environment                                       Structure
             Rate of change   Static     Dynamic        As rate of change increases, the
                                                        organization needs to be  kept  more
                                                        flexible
             Degree of        Simple      Complex       Greater complexity needs more
             complexity                                 formal co-ordination
             Market complexity   Involved   in   single   market   As markets become more diversified,
                              involved       in  diversified   divisionalisation becomes advisable
                              markets
             Competitive      Passive     Hostile       Greater hostility probably needs the
             situation                                  protection of greater centralisation

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                     Type of    Dominant          Preferred Strategies       Planning and
                     Culture    Objectives                                   Control Systems
                     Defender   Desire for a      Specialisation; cost-efficient   Centralised,
                                secure and stable   production; marketing    detailed control;
                                niche in market   emphasizes price and service   emphasis on cost
                                                  to defend current business;   efficiency; extensive
                                                  tendency to vertical       use of formal
                                                  integration                planning
                     Prospector  Location and     Growth through product and   Emphasis on
                                exploitation of   market development (often in   inflexibility
                                new product and   spurts); constant monitoring   decentralised
                                market            of environmental change;   control; use of ad
                                opportunities     multiple technologies      hoc measurements
                     Analyser   Desire to match   Steady growth through      Very complicated;
                                new ventures to   market penetration;        coordinating roles
                                present shape of   exploitation of applied   between functions
                                business          research, followers in the   (e.g. product
                                                  market                     mangers); intensive
                                                                             planning.
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