Page 144 - DMGT506_CONSUMER_BEHAVIOUR
P. 144

Unit 10: Family Influences




               The members of a family assume specific roles that also include the purchase decisions.  Notes
               When two  or more members are  directly or indirectly involved  in purchase  decision
               making process, it is called family decision making.
               Purchase decision related roles include the influencers, gatekeepers, information gatherers,
               deciders, buyers, and users.

          10.7 Keywords


          Consumer Socialisation: The process by which an individual acquires the skills needed to function
          in the marketplace as a consumer.
          Family lifecycle: Describes how a traditional family evolves from bachelorhood to children to
          solitary retirement.
          Matriarchal Family: A social system in which the mother is head of the family.
          Patriarchal Family: A social system in which the father is the head of the family and men have
          authority over women and children.

          10.8 Self Assessment

          Fill in the blanks:
          1.   In the ………………… stage of family life cycle, individuals incomes are low but financial
               burden is also low, so they have enough disposable income.
          2.   ……………………  are the  single older  persons with  very low income and  increasing
               medical expenses.
          3.   Full nest II stage is marked by young married couples with children from ……………….
               years of age.

          4.   In purchase of a video game, the children are most likely to play the role of …………………
          5.   A  purchase  decision  which  can  be  taken  by  either  husband  or  wife  is  termed  as
               ………………….. decision.

          6.   In a family, the mother makes all the purchase decisions. The family is a ………………
               family.
          7.   ……………… parents are those who don't show any concern for their child's needs.

          8.   ………………. parents grant full freedom to their children.
          9.   Your parents don't like you to play with other children of the society. Your parents are
               ……………….parents.

          10.  The process through which a child learns  about the  market, products and services is
               known as…………………..

          10.9 Review Questions

          1.   If you are the marketing manager of an instant noodles making company, which stages of
               family life cycle will you target and how?
          2.   Bring out the differences between individual and family decision making.







                                            LOVELY PROFESSIONAL UNIVERSITY                                  139
   139   140   141   142   143   144   145   146   147   148   149