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Consumer Behaviour




                    Notes          3.  Do you think emotions play a role in family purchases? Justify your answer with the help
                                       of suitable examples.
                                   4.  "Husband and wife are more likely to take joint decision during early stages of family life
                                       cycle". Explain the rationale behind this.
                                   5.  Analyse the importance of consumer socialisation of children. What do you think will
                                       happen if it is not done adequately?
                                   6.  Which types of parents are better, democratic or permissive? Justify the reasons for your
                                       choice.
                                   7.  Examine the relevance of family life cycle for marketers.

                                   8.  Discuss the nature of family decision-making.
                                   9.  Write a note on husband-wife influences in family decision-making.
                                   10.  Identify the products and services for which:

                                       (a)  Husband is likely to make a purchase decision
                                       (b)  Wife is likely to make a purchase decision
                                       (c)  Child is likely to make a purchase decision
                                       (d)  Joint purchase decision is taken

                                   Answers: Self  Assessment

                                   1.  bachelor                          2.   solitary survivor

                                   3.  6 to 12                           4.   influencer
                                   5.  autonomous                        6.   matriarchal
                                   7.  Neglecting                        8.   Permissive
                                   9.  authoritarian                     10.  consumer socialisation

                                   10.10 Further Readings




                                   Books     Batra, Satish K and Kazmi, S H H, Consumer Behaviour, Excel Books, New Delhi.
                                             Hawkins, D.L & Best, Roger,  Consumer  Behaviour –  Building Marketing  Strategy,
                                             McGraw Hill, Indian Edition, New Delhi.



                                   Online links www.consumerpsychologist.com/cb_Group_Influences.html
                                             http://www.sykronix.com/tsoc/courses/cb/cb_grp.htm
                                             http://www.management-hub.com/marketing-consumer-behavior.html
                                             http://findarticles.com/p/articles/mi_hb6167/is_1_8/ai_n29153589/











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