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Consumer Behaviour Tanima Dutta, Lovely Professional University
Notes Unit 4: Consumer Personality
CONTENTS
Objectives
Introduction
4.1 Personality Theories
4.1.1 Psychoanalytic Theory
4.1.2 Social/Cultural (Neo-freudian) Theory
4.1.3 Trait Theory
4.2 Personality and Understanding Consumer Diversity
4.2.1 Optimal Stimulation Level
4.2.2 Need for Cognition
4.2.3 Dogmatism
4.2.4 Susceptibility to Influence
4.2.5 Self-monitoring Behaviour
4.3 Brand Personality
4.4 Self and Self-image
4.4.1 Actual Self
4.4.2 Ideal Self
4.4.3 Consumption and Extended Self
4.5 Summary
4.6 Keywords
4.7 Self Assessment
4.8 Review Questions
4.9 Further Readings
Objectives
After studying this unit, you will be able to:
Discuss the personality theories
Explain personality and consumer diversity
State the concept of brand personality
Describe self and self-image
46 LOVELY PROFESSIONAL UNIVERSITY