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Sales and Promotions Management




                    Notes


                                     Caselet     What's a Big Idea?

                                                                                                 – by Shunu Sen

                                          IRST, we must define the words 'a big idea' as used by marketing and advertising
                                          people. The important thing to remember is that the big idea in advertising is an
                                     Fassociation with the brand; but is not the brand benefit.
                                     I would define a big idea as being a distinctive expression or a creative device which is
                                     uniquely associated with the brand and the brand promise.
                                     The big idea is normally associated with a product or a range of products that are strong
                                     brands.  A strong brand  is a  brand which delivers unique,  relevant and motivating
                                     consumer benefits.

                                     The brand benefit is then supported by a big idea that satisfies (usually) an emotional
                                     benefit.

                                     This is important that the big idea should do so, almost by definition. Hence, to complete
                                     my earlier definition, I would say that a strong brand is a brand which delivers consistently
                                     and over a period of time unique, relevant and motivating functional benefits. Moreover,
                                     the brand is often supported by a strong emotional benefit, which is anchored to the brand
                                     by the big idea.
                                     Let me give some examples of successful brands, which have had big ideas. (As, almost by
                                     definition, unsuccessful brands cannot have a big idea).
                                     My first example would be a visual device supported by a unique music track. The brand
                                     is Liril and the big idea is 'the girl in the waterfall' and the unique sound track. The Liril
                                     big idea has been a part of the Liril advertising which for nearly 25 years catapulted the
                                     brand into a leadership position in the premium toilet soap market.
                                     Going further back in history, I believe the Maharaja in the Air India communication can
                                     be considered a big idea; as indeed, the memorable phrase 'Made for each other; tobacco
                                     and  filter perfectly  matched' which  was the  big idea  behind the  Wills filter cigarette
                                     brand.
                                     The big idea could be in the product itself; for example Polo, 'the mint with a hole' is a big
                                     idea, which differentiates the brand while supporting the key functional benefit of mouth
                                     freshness in the mint category.

                                     Brand ambassadors are usually spokespersons for the brand. But the association between
                                     Zakir Hussain and Taj Mahal tea supports the quality claim of the brand exceedingly well.
                                     In my book, this association between brand and a well-known personality is a big idea;
                                     not just by itself but  in the manner in which the brand advertising has developed the
                                     association between the personality and the product.
                                     Another such example, which is, in my view, a big idea is the association between NIIT
                                     and Vishwanathan Anand.



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