Page 58 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Unit 4: Competency Mapping

4.8 Review Questions Notes

1. “A characteristic is not a competency unless it predicts something meaningful in the real
world”. Discuss.
2. “Competency mapping forms an excellent tool for optimizing the human capital”
Elucidate.
3. Job analysis tools help companies extract knowledge of core competency required from
internal experts and allow the company to have any number of expert raters contribute
rating. Compare job analysis technique with other techniques of competency mapping.
4. “A link between people and competencies is established through an effective system of

measuring the proficiency of an individual on the desired competencies for the role.“
Discuss.
5. Make a graphically representation showing the comparison between the desired
competency level and displayed competency level.
6. Assigned role exercises are the group exercises used to assess negotiating skills, decision
making skills, and risk taking skills. Suggest some other individual and group exercises
used for potential assessment.
7. Construct a sample questionnaire for competency mapping.
8. “The competencies of the respective job description also become factors for assessment on
performance evaluation.” Discuss.
9. What is the role of assessment centre as a development tool?
10. Develop a competency framework for a particular role.

Answers: Self Assessment

1. performance evaluation 2. standards
3. Assessment Centre 4. Positive gaps

5. True 6. True
7. True 8. False
9. True

4.9 Further Readings

Books Aubrey C. Daniels, Bringing out the Best in People, 2nd edition, McGraw-Hill, 1999.

BD Singh, Performance Management Systems, Excel Books, New Delhi.
Business Performance Management, Magazine, Matt Weiner.
Cynthia D Fisher, Human Resource Management, 5th Edition-Biztantra.

Dixit Varsha, Performance Management, 1st edition, Vrinda Publications Ltd.
Herman Aguinis, Performance Management, Pearson Education, 2007.
Kevin R Murphy, Understanding Performance Appraisal: Social, Jeanette Cleveland.

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