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International Business                                           Ashwani Panesar, Lovely Professional University




                    notes                         unit 4: technological environment


                                     contents

                                     Objectives
                                     Introduction
                                     4.1   Technological Environment
                                          4.1.1  Benefits of Technology in Management Decision-making
                                          4.1.2  Communication Tools used in International Business
                                          4.1.3  Effect of Technology on Strategy and Competition

                                          4.1.4  Features of Technology
                                          4.1.5  Diffusion of Technology
                                     4.2   Technological Cycle
                                     4.3   Business Implications of Technology

                                     4.4   Summary
                                     4.5   Keywords
                                     4.6   Review Questions
                                     4.7   Further Readings

                                   objectives

                                   After studying this unit, you should be able to:

                                   l z  Define technology environment
                                   l z  Describe the benefits of technology

                                   l z  Explain the technology cycle
                                   introduction

                                   Technology has played a major role in the life of people, right from snail mail to e-mail the way we
                                   live has dramatically changed from the past decade. Technology has removed the global barriers
                                   like distance, time etc thanks to the latest technological developments like Internet, e-mail, video
                                   conferencing, cell phone etc that plays a major role in international business.

                                   4.1 technological environment


                                   4.1.1 Benefits of Technology in Management Decision-making

                                   The managerial decisions are of two types:
                                   1.   Structured or programmed decisions, and
                                   2.   Unstructured or non-programmed decisions.








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