Page 252 - DMGT546_INTERNATIONAL_TRADE_PROCEDURE_AND_DOCUMENTATION

Unit 11: Inland Container Depots

Notes

Case Study Container Cargo Management

ontainer Corporation of India Ltd. (CONCOR) is a multimodal (Rail and Road)
logistics support provider for country’s Export-Import and Domestic trade and
Ccommerce, working under Ministry of Railways, Govt. of India. It handles the
Imports and Exports of the country from 40 dry ports or terminals spread across India.
This case study discusses the problems faced and solution given by CMC in streamlining
their operations.

Highlights
1. Operations spread across 40 Terminals all over India requiring sharing of information
for Containers, Cargo and Wagon Tracking.

2. The solution comprising a centralized system capturing the online information
from all units using LAN and WAN

3. Result: Availability of online data of all terminals for faster analysis and on time
decision making
4. Reduced the duplication of work and helped in proper planning of the activities.

The Challenge
CONCOR required a system to capture the online operation and commercial data at all
the terminals with very complex business processes and sharing the required data across
terminals for advanced planning. For example, the train with Import containers going
from Port Terminal to Container depot requires the data to be available at the Container
depot before train arrival so that next operation can be planned. Also the analysis data
should be available to Regional office and corporate office for timely decision. Interface
with Customs and Railways and CONCOR’s customers were also required.
The Assignment

With this background CONCOR entrusted CMC with business mapping, process
reorientation, development and implementation of a solution keeping in mind CMC’s
success in computerization of their largest terminal handling 30% of their total operation
at Tughlakabad Delhi. The solution was to cater to the requirements of CONCOR’s Inland
Container Depots (ICD), Container Freight Stations (CFS) and Port side Container
Terminals (PSCT) as well as Regional Offices and Corporate Office.

The Analysis
After Initial discussions with CONCOR it was felt that some business process re-engineering
is required at different terminals to take care of the varying practices at different terminals.

A centralized system was found to be most appropriate which can work on their existing
VSAT WAN infrastructure and which can cater to all terminals requirements.
The Solution

The system was developed on a modular architecture so that different terminals can use
the modules as per their requirements. Terminal wise parameters were made for
customization of the application according to a particular terminal’s requirements.
Scalability and flexibility were the other issues kept in mind while design and development
Contd...

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