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Retail Business Environment                             Pavitar Parkash Singh, Lovely Professional University




                   Notes                     Unit 6: Retail Planning and Environment


                                    CONTENTS
                                    Objectives
                                    Introduction
                                    6.1  Concept of Business World
                                    6.2  Strategy - The Retail Perspective
                                    6.3  Strategic Planning Process

                                    6.4  SWOT Analysis of a Retail Sector
                                    6.5  Retail Mix
                                    6.6  The Retail Value Chain
                                    6.7  Integrated Marketing System Forgoing Relationships for Success in Retail
                                    6.8  Retail Formats and Merchandise
                                    6.9  Summary
                                    6.10 Keywords

                                    6.11 Review Questions
                                    6.12 Further Readings

                                  Objectives

                                  After studying this unit, you will be able to:
                                       Explain the concept of Strategic Planning Process

                                       Discuss the SWOT analysis of retail sector
                                       Discuss Integrated marketing system
                                       Explain the Role of retail formats

                                       Explain the concept of Merchandise
                                  Introduction


                                  ‘Strategy’ means several things to several people at different points of time. It is fashionable
                                  nowadays to use the word ‘strategy’. Hence, people talk about defense strategies, business
                                  strategies, strategies for games (be it cricket or chess), National Strategies, Global Strategies and
                                  many more strategies.
                                  The retailing strategy outlines the mission and vision of a retail organization. It is a systematic
                                  plan that provides the retailers the overall framework for dealing with competitors as well as
                                  technological and global movements. In the past traditional retailers mainly reacted to changes
                                  in the business environment, but with increasing business complexities, this is no longer valid.
                                  The reason of this, competition in all the disciplines of retailing is increasing and changes in the
                                  consumer’s tastes, need, wants, technological environment and other external environmental
                                  variables are taking place very fast. Long term strategies and continuous examination of strengths,
                                  weaknesses, opportunities and threats (SWOT analysis) is required to ensure that the growth





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