Page 19 - DMGT551_RETAIL_BUSINESS_ENVIRONMENT

Retail Business Environment

Notes Vending Machine Retailing

An automatic vending machine is formed of a commodity-selecting device for selecting a
commodity to be purchased, a device for paying money required to purchase the commodity, a
commodity-transfer device for transferring the selected commodity, and a main control section.
The machine further includes one antenna section for communication by electric wave, a device
for activating a non-contact IC card, a device for activating a mode showing the balance of the
card, and a balance display in order to allow commodities to be purchased by using the non-
contact IC card. Thus, in the automatic vending machine, a user can select the commodity and
then settle the account simply by holding the non-contact IC card to one section of the automatic
vending machine just once.

Example: Automated vending machines include:

Potato Chip Vend Machines: Potato Chips Vending Machines With Different Flavored
Sauces.

Automated Rigging: Design, manufacture, installation of automated rigging equipment.
AGVs by FMC Technologies: Automatic Guided Vehicle (AGV) Systems featuring laser
guidance.

Hospitality Equipment: Spanish Exporting Association for Hospitality and Catering
Equipment.
Coffee Vending Machine: Coffee and snack vending machine not for rent and not used
machine.
Snack Dispenser: Nuts, Snack & Topping Dispensers Portion Control and Easy To Clean.
Laser video 24h: DVD vending machine, video dispense automatic DVD rental, DVD
vending.
Kiosks: Kiosks are highly beneficial for retail outlets, especially groceries, banks (ATM),
etc. once a customer fills in the details regarding the products he needs, they are delivered
to him either immediately (in an ATM) or at his address, where the payment for the goods
is made. This facility reduces the dependence on e-commerce and the use of credit cards,
especially in countries like India, where the usage of credit cards is quite low. Automated
vending machines is beneficial for customers as it allows them to shop conveniently as
well as for retailers by facilitating holding of minimum or negligible stock.
The use of kiosks is beneficial for customers because they can be setup at palaces convenient for
them, and enable them to obtain relevant information about the company without visiting the
company. They can be set up in even a very small area. On an average, each kiosk requires
around four square feet space. These can be operated twenty-four hours a day, seven days a
week, without any super vision.

Television Home Shopping

Did u know? The earliest form of shopping via the television was by means of information
provider networks such as Ceefax in the UK.

This method of retailing suffers from the same product-presentation drawback as telesales, but
has been useful for services retailing (travel, entertainment, and insurance) when the product is
intangible, information-based and the price offer is variable. More recent TV shopping

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