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Retail Business Environment




                    Notes
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                                     Case Study  Vishal Retail

                                     Performance till FY08
                                     Vishal Retail was one of the most profitable hypermart retailer still FY08. Private labels
                                     were a big focus area and a key growth driver
                                         In FY 08, its EBITDA margin was 12.7% (highest in the industry) and PAT margin
                                          was 4.1% on sales of `10. 1b

                                         Vishal Retail had increased its store count from 49 to 100 in one year. Its retail space
                                          increased from 1.3 msf to 2.1 msf
                                         74% of its stores were in tier-III cities
                                         Apparel contributed 62% of sales and FMCG contributed 18.5%; the rest came from
                                          general merchandise
                                     Future Plans in FY10
                                         Vishal Retail had planned to increase the number of stores to 190 by FY 09 and to 500
                                          by FY 11. The estimated retail space was 3.7 msf as at end –FY 09, which it had
                                          intended to expand to 10 msf by FY 11. The company was targeting 45% of sales from
                                          apparel, 30% from general merchandise, and 25% from FMCG
                                         It had plans to increase the proportion of private labels (excluding own brand of
                                          apparel) from 13% to 50%
                                     Current situation

                                         Vishal Retail is under a corporate debt restructuring program, with numerous cases
                                          in the courts
                                         It reported a loss of ` 916 min FY 09 and ` 2.8 bin 9M FY 10 as against a profit of
                                          ` 403 m in FY 08
                                     What went wrong Expansion was debt funded
                                         Vishal Retail’s growth was primarily funded by debt, with the hope of raising cheap
                                          equity during the pre-melt down boom in the retail sector. To chase high growth, it
                                          continued to expand using debt. Its debt-equity ratio increased from 0.7x to 1.9x in
                                          FY 08

                                         Deterioration in inventory  turnover-Controlling inventory  is one  of the golden
                                          rules in retail. Vishal Retail’s inventory turnover declined from 5x in FY 06 to 2.5x in
                                          FY 08. Even though EBITDA margins expanded, lower inventory lowered ROCE by
                                          6.5 % and ROE by 5%. The reasons for higher inventory could have been too fast an
                                          expansion, stocking goods in an inflationary environment and new private labels

                                         Small town strategy back fired:  Vishal’s growth was propelled  by tier-III  cities,
                                          where it was the first retailer to enter. It tried to replicate the same model in smaller
                                          cities that were not open to organized retail at that time. Consequently, it faced
                                          head-on competition from small kirana stores; Vishal had increased focus on FMCG
                                          significantly. It continued to invest in smaller cities where footfalls and sales per
                                          square foot were much lower, and competition from small stores was higher
                                     Question:
                                     Discuss the strategy Vishal Retailers should have chosen for maximum growth.




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