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Software Project Management                                    Deepak Mehta, Lovely Professional University




                    Notes                               Unit 13: Software Quality


                                     CONTENTS
                                     Objectives
                                     Introduction

                                     13.1 Software Quality
                                     13.2 ISO-9126
                                     13.3 Measuring Software

                                     13.4 Product Quality Management
                                          13.4.1  Process Quality Management
                                     13.5 External Standards
                                     13.6 Summary
                                     13.7 Keywords

                                     13.8 Review Questions
                                     13.9 Further Readings

                                   Objectives

                                   After studying this unit, you will be able to:

                                      Explain software quality
                                      Discuss ISO-9126
                                      Describe Software Measures
                                      Differentiate between Product and Process Quality

                                      Explain External Standards

                                   Introduction

                                   Software Quality Assurance (SQA) as a ‘planned and systematic pattern of all actions necessary
                                   to provide  adequate confidence that the  item or  product conforms  to established technical
                                   requirements’. SQA does this by checking that:
                                      plans are defined according to standards;
                                      procedures are performed according to plans;

                                      products are implemented according to standards.
                                   A procedure defines how an activity will be conducted. Procedures are defined in plans, such as
                                   a Software Configuration Management Plan. A product is a deliverable to a customer. Software
                                   products are code, user  manuals and technical documents, such as an Architectural Design
                                   Document. Examples of product standards are design and coding standards, and the standard
                                   document templates.







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