Page 17 - DMGT505_MANAGEMENT_INFORMATION_SYSTEM

Management Information Systems

Notes 7. ............................................. is about igniting growth by linking the corporate body to the
environment.
8. ............................................. deals with the people side of transformation, and with the spirit
of the company.

1.4 Information and Knowledge Economy

Information work is the art of creating and processing information. We use the term “art”
because some companies do a very good job of creating, processing, and managing their
information; others do such a poor job that these tasks become a detriment to the success of the
organization. Which kind of company do you want to work for or own?
The two groups of employees primarily concerned with KWS are the data workers who process
and distribute information and the knowledge workers who create knowledge and information.
There are several ways to distinguish these two groups. You can also distinguish the two by the
type of work they perform and how they create and use information. Here are some questions
to help you:
 Do they create original ideas, or do they process, record, and store someone else’s?

 Do they make their own original decisions regarding the information?
 Do they establish procedures to create and process the information, or do they follow
someone else’s procedures?

Task Explain the use of four R’s of business transformation in an organization.

1.4.1 Distributing Knowledge – Office and Document Management
Systems

Figure 1.2

The office, as we know it in the traditional sense, is the setting for the generation and processing
of information. As the above figure shows, it’s where different roles mesh into a smooth
“machine” of producing information, knowledge, and ideas instead of a product that you can
touch, feel, or smell.

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