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Unit 1: Management Information Systems




             occurs. But at the same time information is another important factor which will effect on  Notes
             healthcare.

             Because of the vital importance & roll of information on healthcare, the number of healthcare
             websites in every country is increasing. In America, out of 90 mn. people with access to web
             more than two-third (majority) are reported to have used into it to search the health
             information, and as a result doctor-patient relationship has been turned upside-down.
             Because of the patient activism, which started in 1980 and with the help of the Internet, the
             role of doctors has been changing. With the help of Internet, the patients can form small
             groups and exchange their ideas, opinions, experience and can demand from society,
             doctors & pharma companies and can make independent decisions. This empowerment of
             consumers is one of the great benefits of electronic connectivity. As a result, patients will
             no longer accept medical paternalism, incompetence and arrogance and will become
             much more forceful about taking decisions related to their own care.

             In India also because of the electronic technology break-thorough patients may demand
             drugs available in US. That would put pressure on Government to change their decisions
             on certain issues like raising the pharma budgets or allowing the patients to buy the drugs
             privately.
             Now doctors also predict that patients will also be aware rebellion about extravagant and
             alarming variations in treatment procedures and will raise their voice. Doctors can’t
             ignore & avoid the best clinical practice for treatment and rather they will forcefully have
             to make it standardized treatment procedure.
             Doctors of 2020 will have less excuses to deviate from standards, will be well equipped
             with latest, more sophisticated & reliable diagnostic information, data about a patient’s
             genetic make-up and access to online guidelines & suggestions of best clinical practices,
             and even physician’s-decision support software’s will tell them what to do.
             Questions:
             1.  How the use & application of computers in medical science & research can improve
                 the standard in medical research?
             2.  What is the importance of databases in modern medical research?
             3.  How  different  managers  in  the  hospital  management  hierarchy  will  use  the
                 information for their own different purposes?
             4.  Comment on whether the Decision Support System for doctors will be welcomed
                 by  doctors  and  patients.  (With  reference  to  doctor’s  cognitive  style  &  their
                 background)
             5.  Identify & discuss the importance of informal & formal information to medical
                 researchers & medical practitioners outlined in this case study.
          Source: Management Information System by Dharmenda and Sangeeta Gupta

          1.7 Summary

              Information is the most critical resource of Management Information System.
              Information Literacy is more than just clicking a mouse, pounding the computer keyboard,
               or surfing the Web.
              Digital convergence is an approach by which all types of media and communication will
               be digitized allowing them to be used through a single worldwide network.




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