Page 259 - DMGT514_MANAGEMENT_CONTROL_SYSTEMS

Management Control Systems

Notes 4. What are the special characteristics of government organizations, in the light of
management control system?
5. How are strategic planning, budget preparation and performance measurement different
in government organizations?

Answers: Self Assessment

1. Current capacity 2. Product quality
3. Professional 4. Budget

5. Risk 6. Deregulation
7. Interest revenue 8. Transfer price
9. Non-profit organization 10. General public

13.10 Further Readings

Books Anthony, Robert N and Govindrajan, Vijay, "Management Control System", Tata
McGraw Hill.
Kaura, Mohinder N, "Management Control and Reporting System", Response Books.
Maciariello, Joseph A. and Kirby Calvin J., Management Control Systems, 2nd
Edition, Prentice Hall of India Private Limited.
Merchant, Kenneth A, "Management Control System: Text and Cases", Pearson
Education Asia.

Saravanavel, P, "Management Control System", Himalaya Publishing House.

Online links http://www.inderscience.com/browse/callpaper.php?callID=1063
http://www.scribd.com/doc/42144383/Management-Control-Systems-in-
Services-Organization

254 LOVELY PROFESSIONAL UNIVERSITY