Page 10 - DMGT518_TRAINING_AND_DEVELOPMENT_SYSTEM

Unit 1: Introduction to Training and Development

The modern approach of training and development is that Indian organizations have realized Notes
the importance of corporate training. Training is now considered as more of retention tool than
a cost. The training system in Indian industry has been changed to create a smarter workforce
and yield the best results.
In the field of human resource management, training and development is the field concerned
with organizational activity aimed at bettering the performance of individuals and groups in
organizational settings. It has been known by several names, including employee development,
human resource development, and learning and development.
Training and development encompasses three main activities: training, education, and
development. Garavan, Costine and Heraty, of the Irish Institute of Training and Development,
note that these ideas are often considered to be synonymous. However, to practitioners, they
encompass three separate, although interrelated, activities:

Training

This activity is both focussed upon, and evaluated against, the job that an individual currently
holds.

Education
Education is the process of increasing the general knowledge and understanding of employees.
It is a person-oriented, theory-based knowledge whose main purpose is to improve the
understanding of a particular subject or theme.

Development

This activity focuses upon the activities that the organization employing the individual, or that
the individual is part of, may partake in the future, and is almost impossible to evaluate.

Notes Training and Development in Retail-FMCG Sector
The Retail/FMCG Sector is the most booming sector in the Indian economy and is expected
to reach US$ 175-200 billion by 2016. With this rapid expansion and coming up of major
players in the sector, the need of human resource development has increased. Lack of
skilled workers is the major factor that is holding back the retail sector for high growth.
The sector is facing a severe shortage of trainers. Also, the current education system is not
sufficiently prepared to address the new processes, according the industry majors.
Training Programmes in Retail/FMCG Sector
Some of the training programs that are given in the retail sector are:
 Sales Training
 On-the-Job Training
 Seminars/Workshops
 Customer Relationship Management
 Online Course
 Group Study
 Computer-based Training
 Self-directed Training

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