Page 308 - DMGT519_Conflict Management and Negotiation Skills

Conflict Management and Negotiation Skills

Notes Answers: Self Assessment

1. (b) 2. (c)
3. (d) 4. (d)
5. False 6. False

7. True 8. False
9. True 10. True
11. Negotiation 12. BATNA
13. Conflict

14.15 Further Readings

Books Booth, A., Crouter, A. C., & Clements, M. (Eds). Couples in Conflict. Mahwah, NJ:
Lawrence Erlbaum.
Casing a Promised Land by Goodall: Carbondale: Southern Illinois University
Press.
Conflict Management & Organization Development by Willem F.G. Mastenbroe:
John Wiley & Sons.

Coser, L. The Functions of Social Conflict. New York: Free Press.
Cupach, W.R. & Canary, D.J (1997). Competence in Interpersonal Conflict. Prospect
Heights, IL: Waveland.

International Journal of Conflict Management by Jones, T.S., Remland, Non-
Verbal Communication and Conflict Escalation: An attribution Based Model.
Leading Through Conflict, How Successful Leaders Transform Differences into
Opportunities by Mark Gerzon: Harvard Business School Press.
Nagy, M. Philosophical Issues in the Psychology of C.G. Jung. Albany: SUNY
Press.
Negotiating Successful Research Collaboration. In J.K. Murnighan, Social
Psychology in Organizations: Advances in Theory and Research. Upper Saddle
River, NJ: Prentice Hall.
Nicotera AM. Conflict & Organizations: Communicative Processes. Albany: SUNY
Press.
Obsborn, A.F. Applied Imagination. New York: Scribner.
PE Nelson, The Language of Conflict and Resolution, Thousand Oaks, CA: Sage.
Rubin, J.B. (2004). Good life: Psychoanalytic Reflections on Move, Ethics, creativity
and spirituality. Albany: SUNY Press.
Scanzoni, J.H., Love and Negotiate: Creative Conflicts in Marriage. Waco, TX:
World Books.
Shapiro, D.L. & Bies, R.J. Threats, Bluffs and Disclaimers in Negotiation.
Organizational Behavior and Human Decision Process.

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