Page 71 - DMGT520_ORGANIZATION_CHANGE_AND_DEVELOPMENT

Organization Change and Development

Notes 4.5 Keywords

Coercive Power: Power based on the ability of the power holder to punish other, i.e., to give
something negatively valued by the other.

Expert Power: Power based on the power holder possessing expert knowledge or expertise that
is needed by the other. Informational power is a form of expert power where the power holder
possesses important facts or information needed by the other.
Legitimate Power: Power based on the fact that everyone believes that the power holder has a
legitimate right to exert influence and that the power-receiver has a legitimate obligation to
accept the influences.
Referent Power: Power based on the power-receiver having an identification with (attraction to,
or feeling of oneness with) the power holder.
Reward Power: Power based on the ability of the power holder to reward another, i.e., to give
something valued by the other.

4.6 Review Questions

1. What are ethical dilemmas? Discuss the relevance of ethics in OD.
2. Identify and discuss the types of ethical dilemmas in OD practices as experienced by
practitioners and scholars.

3. Define Power and Politics and establish a relationship between the two.
4. Identify the conditions for the use of power in organisations. Discuss with the help of an
example.

5. What are the different sources of power in organisations? Discuss a few models of sources
of power.
6. How does the political subsystem affect the organisation development programs in
organisations?
7. What are the implications of power and politics for the practice of OD in organisation?

Answer: Self Assessment

1. True 2. True

3. False 4. True
5. Organisational politics 6. political subsystem
7. OD consultant 8. Ethical dilemmas
9. change agent

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