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Anand Thakur, Lovely Professional University
                                                                             Unit 4: Demand Planning and Forecasting



                    Unit 4: Demand Planning and Forecasting                                     Notes


             CONTENTS
             Objectives
             Introduction
             4.1  Demand Forecasting

                 4.1.1   Forecasting Methods
                 4.1.2   Accuracy and Validation Assessments
             4.2  Collaborative  Forecasting
             4.3  Collaborative Planning, Forecasting and Replenishment (CPFR)
             4.4  Quantitative Methods

                 4.4.1   Time Series
             4.5  Summary
             4.6  Keywords
             4.7  Review Questions
             4.8  Further Readings


          Objectives

          After studying this unit, you will be able to:
              Understand the Demand Forecasting

              Explain the Collaborative Forecasting
              Discuss the Collaborative Planning, Forecasting, and Replenishment (CPFR)
          Introduction


          Demand planning and forecasting is a business process that involves predicting future demand
          for products and services and aligning production and distribution capabilities accordingly. It
          involves a number  of different business functions  and requires  the sharing of timely data,
          accurate processing of this data and agreement on joint business plans along the supply chain.
          Forecast and demand planning is the process of identifying and forecasting recipient needs to
          ensure that the end client consistently receives the required quantities of commodities at the
          right time and location, and in the most cost-effective manner. Demand Planning and Forecasting
          is both an art and a science. It requires informed judgment, business expertise, and technical
          skills. Done well, it can provide a true competitive edge and increased sales, while managing
          inventory and maintaining  best-in-class  customer service.  Forecasting depends  on both  a
          structured process and modelling. Both are equally important. In this workshop, we will describe
          not only the fundamentals of forecasting and planning, but also why the forecasting process is
          important and what role it plays in demand planning.

          4.1 Demand Forecasting


          Our vision of the future guides us in deciding what product to provide, what process to use, and
          what values are to be provided to the customers. We need to be able to see around the corner to



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