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Unit 6: Negotiation and Decision Making




          All markets tend to have some or all of these factors in them. Political factors include any  Notes
          intervention by a government agency. Regulations, laws, or taxes may all play a part, both
          positively and negatively. Economic factors include inflation, money supply, fiscal policy, and
          other items often out of the control of the company. In many cases, the government may be
          involved in both of these two factors.
          Social factors in PEST market analysis tools often deal with the perceptions of consumers about
          a company or its products. This can also include environmental factors, such as the use of natural
          resources by a company. Technological factors represent any use of technology by the company
          or its competitors. A company that fails to implement technology, for example, may lose market
          share because other companies leverage those opportunities. Market analysis tools using this
          approach can have information from multiple markets or economic environments.

          In some cases, a company may discover it simply does not have the tools to conduct a market
          analysis. When this is the situation, third-party companies or consultants can tailor market
          analysis tools for the business. This allows a company to pay for a multitude of tools that include
          all the important data. Though third-party resources can be expensive, they may have more
          knowledge or expertise in these areas. Therefore, the information is better and provides more
          knowledge than an internal report.

          Self Assessment

          Fill in the blanks:

          8.   International ............................... analysis tools allow a company to review external factors
               that dictate how it sells goods or services to consumers.
          9.   ............................... factors include any intervention by a government agency.

          10.  In some cases, a ............................... may discover it simply does not have the tools to
               conduct a market analysis.




             Case Study  Siemens PLM Software Combines Global and Local

                         with Eloqua's Marketing Automation

                     hen you're selling complex software that helps companies innovate and build
                      world-class products, consistency and clarity of marketing communications is
             Wa must. Maintaining that message consistency is a challenge for any company,
             but for Siemens PLM Software it's compounded by a large, global marketing organization
             that supports regional programs across diverse geographies. The provider of Product
             Lifecycle Management (PLM) software needs to tell its story on a global scale, across
             multiple languages and in a way that is contextually relevant to a variety of different
             industry segments and international audiences.

             For the Siemens PLM Software global marketing organisation, driving universal brand
             and message consistency was an elusive target. A one-size-fits-all marketing message
             didn't work across the myriad of challenges faced by customers and prospects and the
             unique requirements for each industry, region and regulatory compliance issues. While
             marketers in different countries and regions were enjoying moderate success with
             independent campaigns, their isolated marketing activities were spawning silos of customer

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