Page 124 - DMGT548_GLOBAL_HRM

Unit 7: Training and Development

change and knowledge management. In order to compete successfully in a global market, more Notes
firms are focusing on the role of human resources as a critical part of their core competence and
a source of competitive advantage. The importance of training and developing staff has resulted
in establishing the ‘universities’, or ‘schools’ owned by MNCs themselves. Motorola, McDonald’s
Hamburger, and Disney universities are good examples of these in-house training centres.
Figure 7.1: Training and Development

Recruitment International
and Training Development ä

Pre-departure International Post-departure

Source: Pick from Figure 8.1, page 97, book Global HRM- MGTD627- Semester 4- LPU
The role of expatriate training can be summarised as:
 The focus of training is on creating cultural awareness.
 Effective cultural training assists individuals to adjust more rapidly to the new culture.

 It helps people to cope with unexpected events in a new culture.
 Previously MNCs placed less priority on providing pre-departure training for the spouse
and family. But as it has been established that they equally need the training and it is being
provided to them.

Self Assessment

Fill in the blanks:
1. Training to maintain, upgrade and update skills throughout working life is called as
professional ………..
2. Training programmes are designed and delivered after extensive research and preparation
so as to deliver acceptable ……….. on investment.

3. The management’s philosophy of a company, whether ……….., polycentric or regiocentric
influences the type of training.
4. The cost of expatriate failure is very ……….

5. Proper training can enhance group decision-making skills ………. and leadership
effectiveness.
6. The importance of training and developing staff has resulted in establishing the
‘universities’, or ‘……….’ owned by MNCs themselves.

7.2 Pre-departure Training Programmes

Most expatriates are selected from within the multinational’s existing operations, while some
expatriates may be hired externally. Once an employee has been selected for an expatriate

LOVELY PROFESSIONAL UNIVERSITY 119