Page 204 - DMGT548_GLOBAL_HRM

Pretty Bhalla, Lovely Professional University
Unit 11: Multinational Performance Management

Unit 11: Multinational Performance Management Notes

CONTENTS
Objectives
Introduction

11.1 Performance Management
11.1.1 Performance Management and other HR Processes
11.2 Challenges in Multinational Performance Management

11.3 Performance Management and Performance Appraisal of International Employees
11.3.1 Performance Management of Expatriates
11.3.2 Variables that Influence Performance or Expatriate
11.3.3 Criteria used for Performance Appraisal of International Employees
11.3.4 Contextual Model of Expatriate Performance Management

11.4 Appraisal of HCN Employees
11.5 Summary
11.6 Keywords

11.7 Review Questions
11.8 Further Readings

Objectives

After studying this unit, you will be able to:
 Discuss multinational performance management

 Explain the challenge faced in multinational performance management process
 Describe performance management and performance appraisal of international employees
 Discuss about the appraisal of HCN employees

 Describe the performance management system of various companies
Introduction

Performance Management is a process for managing both behaviour and results of the
performance. Performance is the sum of behaviour and results and cannot be viewed as
independent of either component. It is an outcome of effective management. The most challenging
aspects for a firm operating internationally are managing the performance of its various
international facilities. Since organisations exist to achieve goals, the degree of success that
individual employees have in reaching their individual goals is important in determining
organisational effectiveness. The assessment of how successful employees have been at meeting
their individual goals, therefore, becomes a critical part of human resource management.

LOVELY PROFESSIONAL UNIVERSITY 199