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Visual Merchandising                                            Anand Thakur, Lovely Professional University




                    Notes                                    Unit 3: Image Mix


                                     CONTENTS
                                     Objectives
                                     Introduction
                                     3.1  Retail Store—Site and Design
                                          3.1.1  Types of Retail Location

                                          3.1.2  Steps Involved in Choosing a Retail Location
                                          3.1.3  Develop a Location Plan
                                          3.1.4  Site Selection
                                     3.2  Store Design and Layout
                                          3.2.1  Design in Non-store Retailing
                                          3.2.2  Objectives of Store Design
                                     3.3  Image Mix: The Top Six Elements

                                     3.4  Summary
                                     3.5  Keywords
                                     3.6  Review Questions
                                     3.7  Further Readings

                                   Objectives

                                   After studying this unit, you will be able to:

                                      Describe the Concept of Retail Store—Site and Design
                                      Discuss the Types of Retail Location
                                      Explain the Steps Involved in Choosing a Retail Location
                                      Discuss about Store Design and Layout

                                      Describe Trade Area Analysis
                                      Explain Image Mix: the Top Six Elements

                                   Introduction

                                   In  an age of self-service stores, saturated markets and ever more demanding customers, the
                                   careful and science-driven design of the point of sale has become a crucial success factor for both
                                   retailers and service businesses. In this book, the interested reader will find a variety of hands-
                                   on suggestions on how to optimise  the design  of retail  stores and service environments to
                                   increase customer satisfaction and sales.
                                   A store may have good merchandise, good customer service and good sales promotion, but if
                                   the location where retailing has to take place is not proper, the retailer will face several day-to-
                                   day selling problems. Location decision is strategic and long term and hence involves a large
                                   investment that is irreversible in nature. If a retailer after setting up his store realises that the
                                   location is not proper, he has either to go on suffering losses or close down. In this unit, you will




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