Page 196 - DMGT553_RETAIL_STORE_MANAGEMENT

Unit 10: Cash Management

Notes
Benefits
Enhanced Communications with Suppliers for Pricing Flexibility and Inventory Control.

Instead of relying on phone calls and hand-written notes, Cash and Carry now communicates
with unlimited suppliers electronically. Microsoft Dynamics RMS connects to their suppliers
simultaneously every night, keeping their supplier catalog(s) up to date in Microsoft
Dynamics RMS at all stores. Supplier SKUs (stock keeping units), costs, descriptions, UPCs
(universal product codes), images and more are updated. Each supplier cost is tracked
simultaneously for items that can be purchased from two or more suppliers. This allows
Microsoft Dynamics RMS to automatically suggest purchase orders for items from the
suppliers with the lowest cost, increasing Cash and Carry’s profitability.
Cash and Carry can now generate accurate cost purchase orders with Microsoft Dynamics
RMS, helping streamline the entire ordering process. Once they receive the product, they
commit the electronic invoice in Microsoft Dynamics RMS which updates item quantities
and landed costs. Cost changes can be automatically translated into pricing changes using
margin preservation. Now Cash and Carry can price out materials appropriately, giving
the right people the right price. By knowing the cost of their items, Cash and Carry can
keep discounts consistent and hold on to those loyal customers and contractors.

The electronic communication has also improved the accuracy of their in-store retail
prices. They used to deal with manual mistakes on a daily basis and had to check, double
check, and triple check to ensure the point of sale prices matched the product pricing in the
store. With Microsoft Dynamics RMS, there are few mistakes and the labour required to
check and verify has been eliminated.
With improved communications and accurate information, Cash and Carry can now focus
on higher level operations, like adjusting buying trends that help them maintain better
stock levels, unique products, and special order requirements. They no longer struggle
with not enough or too much inventory.

Streamlined Accounting
By electronically centralizing all accounting information at the Greenville location, Cash
and Carry is able to achieve real-time insight into financials. Microsoft Dynamics RMS
Headquarters has made it possible for the three locations to seamlessly communicate
with one another, giving Cash and Carry more control over their enterprise accounts
receivables.
Another benefit is the credit card processing speed. They can process credit cards in
30 seconds versus the 5 minutes it used to take because of they no longer rely on a dial up
connection. Gale Slagley says, “We can check out 4x times more people with Microsoft
Dynamics RMS Point-Of-Sale versus hand written tickets.”
Efficiencies Add Up
Cash and Carry can now do more with less and be confident in the accuracy of their data.
Gale Slagley says, “We are operating with less staff because of the efficiencies our Microsoft
Dynamics RMS Point-Of-Sale and Headquarters system offer us.
For example, we can process financial statements with one person versus the three people
it used to take.”
One of a Kind Support and Customization Capability
Cash and Carry receives 24/7 support from System Solutions including the ability to
customize anything they need within their Microsoft Dynamics RMS system. Gale Slagley
Contd....

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