Page 65 - DMGT553_RETAIL_STORE_MANAGEMENT

Retail Store Management

Notes Anyone who seems to be intentionally loitering should be reported to the manager.
No customers will be admitted after the doors have been locked. Any employees attempting
to gain entrance must show proper identification. No vendors or service technicians will
be allowed access unless they have been given prior authorization.
After the final customer has left, and the front door has been locked, one employee will
conduct an initial walk-through of the area.
Special attention will be paid to restrooms, closets, employee lounge, storage rooms and
any areas where individuals may be hiding.
One employee will be designated to conduct a final walk through of the premises before
final closing.

At this time, the employee will confirm that all cash, negotiable items and valuables have
been properly stored and that all safes and cabinets have been locked.
The alarm system controlling the safes and vaults will be armed at this time.
Prior to leaving, all lights should be turned off, except for those lights which will allow
the lobby to remain visible from the street after hours.

Did u know? Two or more employees will remain in the facility until final closing. Before
leaving, one employee shall arm the premise alarm system and verify that the employee
exit door is locked from outside.

Self Assessment

Fill in the blanks:
1. In a retail environment, opening and closing times present unique .................................
risks.
2. Opening a retail store really depends on .................................
3. Anyone who seems to be intentionally loitering should be reported to the
.................................

4.2 Material Identification System

Material identification is the process of identifying the requisite retail store material. Processing
time starts when requisitions are ordered. It ends when the material is delivered and received
by the customer. In this time limit, technical research, requisition preparation, breakout of
material, and delivery must be accomplished. Therefore, one cannot spend most of the time
allowed in material identification.

Proper material identification is essential to the requisitioning and receipt of the correct item.
One must understand the terminologies used in material identification.
Material cognizance: The term material cognizance refers to the inventory manager and technical
advisor of each category of material in the supply system.

Notes Material is managed according to category and its intended use. An inventory
manager is assigned for each category of material, and has overall responsibility for all
Contd....

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