Page 69 - DMGT553_RETAIL_STORE_MANAGEMENT

Retail Store Management

Notes Acceptance Testing is an act of testing what is purchased, either all items delivered, or the first
item delivered or by random sampling of some or all items delivered. Testing determines what
is purchased is in substantial accord with the contract and suppliers and/or manufacturers
published technical specification and performs at a satisfactory level.

Example: A department has purchased a printer. The solicitation document identified a
30-day acceptance-testing period, during which the printer would be required to run error-free
from the first day of installation.
Acceptance is the legal act of documenting that the goods and/or services conform to the
requirements of the purchase document terms and conditions.

Self Assessment

Fill in the blanks:
7. ................................. is an act of taking possession of goods in order to stage them for
inspection or place them into inventory.
8. Packing slips must be included in all shipments ................................. by a department.
9. ................................. is an act of examining goods that have been delivered to determine
conformance to what was ordered via the purchase document.

4.4 Storage System

The retail world is extremely competitive. With new stores opening all the time, you can never
rest on your laurels; you must constantly strive to differentiate yourself from the competition.
That’s why, you seek excellence in all areas of your business: quality customer service, effective
marketing, and attractive displays. To give yourself another advantage that can help distinguish
you from the rest of the market, you should also expect excellence when it comes to storage.
As global leaders in the storage industry with decades of experience serving our customers,
Montel is the best in the business when it comes to configurable retail shelving and racking.
Carefully designed to optimize space in your warehouse or stock room, our comprehensive
product line includes modular, expandable and customizable options that give you the flexibility
to rearrange your storage areas as needed, time and again.
Whether large-scale or compact, the intelligent design of our high-density mobile and stationary
systems will halve the space occupied by your storage items, no matter what area of retail
you’re in. Clothing and apparel, shoes, hardware, eyewear, optical accessories: we reduce wasted
space for all of them and much more.
Retail store systems are on the frontline of the drive to achieve operational excellence—the key
to competitive advantage now, and in the future.
Mobile shelving and racking storage systems that help minimise storage floor space at the back
of the shop leaving more space for retail display.

But in today’s markets there are multiple challenges. Cost pressures are mounting. Intense
competition complicates the task of securing customer loyalty and achieving profitable future
growth. And compliance requirements, which differ from country to country, are evolving.
These challenges require high performing store systems.
Retailers face multiple challenges when changing their store systems: meeting bespoke and fast
changing business needs, connecting the store systems to other mission-critical head office
systems, managing the complex logistics of changing large amounts of store-based hardware,

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