Page 11 - DLIS104_MANAGEMENT OF LIBRARIES AND INFORMATION CENTRES

Management of Libraries and Information Centres

Notes
executive coaching, change management,
leadership, delegation & empowerment, etc.
TOP

problem solving, team building, talent
development, performance management, etc.
MIDDLE

emotional intelligence &
coaching for performance, etc.
LOW LEVEL

1.4.1 Top Level of Management

It consists of board of directors, chief executive or managing director. The top management is the
ultimate source of authority and it manages goals and policies for an enterprise. It devotes more
time on planning and coordinating functions.
The role of the top management can be summarized as follows:
Top management lays down the objectives and broad policies of the enterprise.
It issues necessary instructions for preparation of department budgets, procedures, sched-
ules etc.
It prepares strategic plans and policies for the enterprise.
It appoints the executive for middle level i.e. departmental managers.
It controls and coordinates the activities of all the departments.
It is also responsible for maintaining a contact with the outside world.
It provides guidance and direction.
The top management is also responsible towards the shareholders for the performance of
the enterprise.

1.4.2 Middle Level of Management

The branch managers and departmental managers constitute middle level. They are responsible to
the top management for the functioning of their department. They devote more time to
organizational and directional functions. In small organization, there is only one layer of middle
level of management but in big enterprises, there may be senior and junior middle level
management. Their role can be emphasized as:
They execute the plans of the organization in accordance with the policies and directives of
the top management.
They make plans for the sub-units of the organization.
They participate in employment and training of lower level management.
They interpret and explain policies from top level management to lower level.
They are responsible for coordinating the activities within the division or department.
It also sends important reports and other important data to top level management.
They evaluate performance of junior managers.
They are also responsible for inspiring lower level managers towards better performance.

1.4.3 Lower Level of Management

Lower level is also known as supervisory/Operative level of management. It consists of supervisors,
foreman, section officers, superintendent etc. According to R.C. Davis, “Supervisory management
6 LOVELY PROFESSIONAL UNIVERSITY