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Methodology of Research and Statistical Techniques
Notes The following phrases explain the figure 3.1 :
— The “fuzzy info from many sources” tab refers to different info sources like training
materials, processes, literature, articles, working experience etc.
— In the “solution” tab, “theoretical framework” represents a tool to be used in the problem
solving.
— The “practical relevance” tab it refers to empirical knowledge creation that offers final
benefits.
— The “theoretical relevance” tab it gives the new theoretical knowledge that needs scientific
acceptance: the back arrow to “theoretical body of knowledge” tab.
Notes Constructive research develops solution to a problem.
Steps to be followed in “practical utility” tab (a):
• set objectives and tasks
• identify process model
• select case execution
• interview case organization
• prepare simulation
• run simulation
• interpret simulation results
• give feedback
Steps to be followed in “epistemic utility” tab (b):
• constructive research
• case research
• surveys
• qualitative and quantitative methods
• theory creating
• theory testing
3.1.3 Empirical Research
Empirical research is any research that bases its findings on direct or indirect observation as
its test of reality. Such research may also be conducted according to hypothetico-deductive
procedures, such as those developed from the work of R. A. Fisher.
The researcher attempts to describe accurately the interaction between the instrument (or the
human senses) and the entity being observed. If instrumentation is involved, the researcher is
expected to calibrate her/his instrument by applying it to known standard objects and documenting
the results before applying it to unknown objects.
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