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Unit 7: Training, Development and Career Management
Attitude must be changed so that the employee feels committed to the organization and give Notes
better performance.
Decision Making and Problem Solving Skills: Decision making and problem solving skill focus
on methods and techniques for making organizational decision and solve work related problems.
Learning related to decision-making and problem solving skills seeks to improve trainee's
abilities to define and structure problems, collect and analysis information, generate alternatives.
Training of this type is typically provided to potential managers, supervisors and professionals.
7.6 Gaps in Training
The training gap is the difference between the job skills your people actually have at this
moment, and the skills they need now and in the near future to keep your company competitive
in its marketplace.
Gaps in training can be measured by training need assessment. Following are prerequisites:
1. Reliable: A Training Needs Assessment that delivers trusted, internally consistent results
– with measured reliability printed on every report.
2. Valid: A Training Needs Assessment of your organization's skills, not a list of generic
skills, or broad skills that apply to all jobs.
3. Focused on Priorities: A Training Needs Assessment that reports the most important
skills and the most important gaps that must be closed.
Self Assessment
State whether the following statements are true or false:
4. A little training is a dangerous thing.
5. The methods and processes of training should not be related directly to the needs.
6. Well-trained employees need less guidance and control.
7. Learning is a transformation that occurs within a short period of time.
8. Development is a long-term educational process.
9. Trained employees are a liability to an organisation.
10. Transfer of executives from one location to another is called job rotation.
11. Training objectives should be set in terms of changes needed in behaviour and performance.
7.7 Training Process and Career Development
7.7.1 Career Planning
Career planning is the process by which one selects career goals and the path to these goals. The
major focus of career planning is on assisting the employees achieve a better match between
personal goals and the opportunities that are realistically available in the organisation. Career
programmes should not concentrate only on career growth opportunities. Practically speaking,
there may not be enough high level positions to make upward mobility a reality for a large
number of employees. Hence, career-planning efforts need to pinpoint and highlight those
areas that offer psychological success instead of vertical growth.
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