Page 334 - DEDU503_EDUCATIONAL_MANAGEMENT_ENGLISH

Educational Management

Notes The above 14 points are very general. When TQM is successfully applied, it is a result of a
careful study of each point and a clear determination of how each applies to the situation
at hand.
The principles of TQM can also be applied to high school, middle school, and elementary
school educational processes as well as to training situations.

24.6 Keywords

• Quality : he standard of something what it is compared to other things like it.
• Scenario : A description of how things might happen in the future.
• Constancy : The quality of staying the same and not changing.
• Practice : a thing that is done regularly.

24.7 Review Questions

1. What is Total Quality Management ?
2. Explain the Principles of Total Quality Management.
3. What are 14 points of Deming’s of Total Quality Management ?
Answers : Self Assessment

1. (i) participative (ii) Dr. W. Edward Deming
(iii) student (iv) School Educational processes.
24.8 Further Readings

1. The Principles and Practice of Educational Management: Tony Bush, Les Bell,
SAGE Publisher, 2002.
2. Educational Management : Strategy, Quality, and Resources, Margaret Preedy, Ron
Glatter, Publiser Open University Press, 1997.
3. Educational Management: Theory and Practice, J.A. Okumbe, Publisher Bairobi
University Press, 1998.

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