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Unit 1: Speaking Skills
measures to overcome Barriers in communication notes
Following are some of the additional measures to overcome the barriers to communication:
l Fostering good relationship: Strong relationships must be fostered between the employer
and the employee in order to avoid misunderstanding and accept each other’s viewpoints in
order to remove the barriers and to facilitate proper communication in the organization.
l Purposeful and well focused communication: Communication should be purposeful and
directed to an individual. At the end of the Communication, the receiver should not be left
to feel that communication had been meaningless or useless.
l Coordination between superior and subordinates: In case the superior thinks on one line,
which is different from the subordinate and vice versa, it will affect the effectiveness of
communication. Therefore, there should be good and proper coordination and cooperation
between the superior and subordinate for effective communication.
l Avoid technical language: The specialized language should be avoided. There should be
all efforts to use the language commonly understood by the receiver and sender of the
message. There should be least use of technical jargons in communication process.
l Feedback: The selective perception of receiver should be minimized through proper
feedback. The drawback of the selective perception should be explained to minimize the
barriers.
l Accuracy: There should be accuracy in the message to be transmitted between parties to the
communication to improve its effectiveness.
l Clarity in message: The message to be transferred should be clear, practical accurate and
without any ambiguity.
l Communication of organizational philosophy: Efforts have to be made in a planned way to
sensitize people with the organizational philosophy. It should be properly communicated
to its employees so that they give proper attention to their day-to-day communication.
l Flat organizational structure: The organization should have clear cut and simple
organization structure. Tall hierarchical structure should be removed, and it should be
changed to flat structure to avoid excessive control of information. Wrong information
to be transferred to anyone in the organization will prove detrimental. Proper redesign
of organizational structure will reduce the status gap. Status effect can occur when one
person is considerably higher in the hierarchy than another.
l Division of labour: There should be proper division of labour between the persons in order
to reduce information overload and prevent delay in information transfer.
l Organization policies: The organization should formulate their policies in such a way that
it will give full advantage to all members of the organization. It should be flexible and
easy to implement. While organization’s goal must be clear, everyone must know about
his position, his right in the organizational communication. The network has to be fully
developed so that no such type of barriers exists. Moreover, there should be consistency
when message a passed from sender to receiver. One should not introduce his own view
in the message. It must be clear and understood by everyone easily. Timeline in message
should be there. If it is not passed in time, such message will be of no use.
l Minimize semantic problem: People use either the same word in different ways or different
words in the same way.
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