Page 14 - DENG102_COMMUNICATION_SKILLS_II

Unit 1: Speaking Skills

need for oral Presentation notes

Oral presentations play a vital role in many situations today. Successful oral presentations can
boost the career of an employee while failure to present well can block career progress. Need for
oral presentation may arise on several occasions, some of which are given below:
1. Presenting one’s understanding of a concept/topic to others in a class.

2. Presenting a new business plan.
3. Launching a new product/service.
4. Making a sales proposal.
5. Starting a training course/session.
6. Participating in a conference /seminar.

7. Explaining a plan or strategy to a group.
Across most of these situations an oral presentation can be straightforward but it can also be
complex involving an elaborate complex that includes various media, reports, and several
speakers. Most of the presentations you must have seen so far try:
1. To present the findings of research to a group of experts in fairly academic style;
2. To speak to the public about corporate issues and hazards; and
3. To sell products or services to clients.

They rarely address complex group presentations or presentations to a class or a small group.
While it is important to learn speaking skills from those presentations, talks given to small groups
are probably more important to your working and learning career. Thus, this section focuses on
informal and in-house presentations. An informal talk is related to complex and highly formal
speaking, with a persuasive core that expands and contracts according to the scope of the task.

self assessment

State whether the following statements are true or false:

6. Listening is the accurate perception of what is being communicated.
7. Hearing is a mental activity and Listening is a physical activity.

1.4 learning the art of non-verbal communication

“Non-verbal Communication” refers to the type of communication which involves speech or
words. By non-verbal communication, we mean all communication that involves neither written
nor spoken words but occurs without the use of words. Thus, this is the wordless message
received through the medium of gestures, signs, body movements, facial expressions, tone of
voice, colour, time, space, style of writing and choice of words.
Animals communicate their deepest feelings through gestures, cries, whistling, cooing and many
other signals known to each other. It is we human beings, who have evolved the language of
words to convey our thoughts in a structured manner. Still, many a times, we tend to convey
many of our feelings by smiling, patting, frowning, shouting or other such wordless clues. At
other times, we also lace our words with different tones, gestures and facial expressions, to give
a deeper meaning to our words.

lovely Professional university 9