Page 44 - DCOM404_CORPORATE_LEGAL_FRAMEWORK

Unit 2: The Consumer Protection Act

Notes

Model Form of a Complaint

Before the Hon’ble District Consumer Disputes Redressal Forum at .......................................
...............................................................................................................................................................
or
Before the Hon‘ble State Consumer Disputes Redressal Commission at .................................

...............................................................................................................................................................
1. Particulars of Complaint:
(a) Full name ......................................................................................................................
(b) Complete address ........................................................................................................
(c) Village, Tehsil, City and State ....................................................................................
2. Particulars of the Opposite Party:
Opposite Party No. 1
(a) Full Name of dealer/shop/fi rm/manufacturer .....................................................
(b) Complete Address .......................................................................................................
(c) Village, Tehsil, City and State ....................................................................................

Opposite Party No. 2
(a) Full name of dealer/shop/fi rm/manufacturer ......................................................
(b) Complete Address .......................................................................................................
3. Particulars relating to goods/services complained of:
(a) Details of goods/services:
(i) Item of goods with quantum/nature of service ...........................................
(ii) Date when goods purchased/service obtained ............................................
(iii) Amount paid as consideration ........................................................................
(Attach photocopies of bill/voucher/receipt etc.)
(b) Whether the complaint relates to:

(i) Loss or damage as a result of restrictive trade practice or unfair trade
practice adopted by the trader;

(ii) One or more defects in the goods;
(iii) Deficiency in service;

(iv) Excess price charged by trader (above the price fixed by or under any law
for the time being in force or displayed on goods or package containing
such goods).
(c) If the complaint relates to b (i) above, please indicate the nature of unfair trade
practice adopted by the trader, such as:

(i) statement as to the quality etc., of goods sold/service made;
(ii) sponsorship of goods/dealer;
Contd...

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