Page 45 - DCOM404_CORPORATE_LEGAL_FRAMEWORK

Corporate Legal Framework

Notes (iii) warranty/guarantee with period promised;
(attach photocopy of warranty/guarantee card, if any)
(iv) Disparaging of goods of other traders.

(d) If the complaint relates to b (ii), nature and extent of defects in goods.

(e) If the complaint relates to b (iii), nature and extent of deficiencies in service.

(f) If the complaint relates to b (iv), details of price fixed and price charged.
(g) Any other details connected with the complaint (such as, when defect in goods
or deficiency in service was fi rst noticed).

4. Details of attempts made to get the matter complained of settled and result thereof:
(i) Personal negotiations.

(ii) Written communication with trader/opposite party.
(Attach copies of correspondence).
(iii) Application made to other authorities, such as MRTP Commission.
5. Whether any other law/rules/regulations/procedure applicable.
6. Details of documents/witnesses relied upon to substantiate the complaint.
(i) Vouchers/bills etc., including those mentioned in 3 (a) (iii) above;
(ii) Individual witnesses, if any.
7. Reliefs claimed:
(i) To get defects in the goods removed and/or

(ii) To replace the goods with new goods and/or
(iii) To return the price/charges paid

(iv) Compensation claimed for financial loss/injury/interest suffered due to the
negligence of the opposite party/parties
(Justify with reasons the extent of compensation claimed for the loss or injury).

8. The Forum/State Commission has Jurisdiction to entertain the complaint in view
of:
(a) s.11 (i)/s.17 of the Act,
(b) The extent of amount involved being ` .................................................................
(c) The cause of action having accrued at ......................................................................
Prayer

It is, therefore, most respectfully prayed that (here give details of prayer)
...............................................................................................................................................................
...............................................................................................................................................................
Through ............................................. Authorised Representative/Advocate/Voluntary
Consumer Association (give here names and addresses).
Place .................................. Complainant
Date ...................................
Verifi cation Contd...

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