Page 59 - DCOM404_CORPORATE_LEGAL_FRAMEWORK

Corporate Legal Framework

Notes 6. The complaint can be filled in the ‘District Forum’ if

(a) The value of goods or services and compensation, if any, claimed exceeds rupees
twenty lakhs.
(b) The value of goods or services and compensation, if any, claimed exceeds rupees
twenty lakhs but not exceed rupees 1 crores.
(c) Both (a) and (b)
(d) Only (a)
7. Which amendment of Consumer Protection Act, permitted representative complaints.

(a) Consumer Protection Act, 1991 (b) Consumer Protection Act, 1992
(c) Consumer Protection Act, 1993 (d) Consumer Protection Act, 2002
8. Transfer of cases comes under which section.
(a) Sec.22 B (b) Sec.22 C
(c) Sec.22 D (d) Sec.22 A
9. Sec.28 A inserted in which amendment of Consumer Protection Act,

(a) Amendment Act, 1991 (b) Amendment Act, 1992
(c) Amendment Act, 1993 (d) Amendment Act, 2002
10. AGMARK stands for:
(a) Agricultural Process and Grading and Marketing Act,

(b) Agricultural Products and Grading and Marketing Act,
(c) Agricultural Products and Graduate and Marketing Act,
(d) None

2.8 Review Questions

1. Describe the main features of the Consumer Protection Act, 1986.
2. What are the objects which the Consumer Protection Act, 1986 seeks to achieve?

3. Can the following be regarded as consumers?
(a) A patient of a government hospital.
(b) A person who registers himself for a telephone connection.
(c) A person sending a telegram.

4. Examine the rights of a consumer enshrined under the Consumer Protection Act, 1986.
5. Explain the procedure District Forum follows on receipt of a complaint from a consumer.
6. What sort of complaint may be lodged under the Act?
7. Where and how can a complaint be made? State the jurisdiction of the various redressal
agencies in this regard.
8. Discuss the Appeal to State Commission.
9. In which way the Consumer Protection Act can help the consumers in the redressal of their
grievances.

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