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Unit 2: The Consumer Protection Act




          Answer: Self Assessment                                                               Notes

          1.   (a)                               2.  (d)

          3.   (b)                               4.  (c)
          5.   (a)                               6.  (a)
          7.   (c)                               8.  (a)
          9.   (d)                               10.  (b)

          2.9 Further Readings




           Books      G. Vijayaragavan Iyengar, Introduction to Banking, Excel Books, New Delhi, 2007.
                      S.S Gulshan, Business Law, Third Edition, Excel Books, New Delhi, 2006.
                      S.S Gulshan, Mercantile Law, Third Edition, Excel Books, New Delhi, 2006.



          Online links   http://consumerredressal.com/default.aspx

                      http://delhistatecommission.nic.in/
                      http://www.ncdrc.nic.in/
                      http://www.apcentralpower.com/consumer_griv_red/consumerforum1.htm












































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