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Unit 13: Format of Basic Formal Letter
13.8 further readings notes
Books Francis Soundararaj, Speaking and Writing for Effective Business Communication,
Macmillan, 2007, p.84.
Herta A Murphy, Herbet Writing Hildebrandt, Jane P Thomas, Effective Business
Communication, 7th Edition, Mcgraw Hill.
M.J. Mathew, Business Communication, RBSA Publishers, 2008, p.243.
Mary Ellen Guffey, Business Communication; Thomson, 2004, Singapore, P.178.
Soundararaj, Speaking and Writing for Effective Business Communication, Macmillan,
2007, p.76.
Online links http://www.wiziq.com/tutorial/52553-Writing-Formal-Letters
http://www.xtec.es/~vfeliu/writing/form.htm
http://www.selfhelparticles.net/formal-letter-template/
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