Page 242 - DMGT106_MANAGING_HUMAN_ELEMENTS_AT_WORK

Managing Human Element at Work

Notes Self Assessment

Multiple choice questions:
5. The approach to group formation receiving the most recent emphasis is the ..................
theory.
(a) exchange (b) propinquity
(c) complementarily (d) social comparison
6. ........................... is the most advanced stage of group development. During this stage,
a hierarchy of informal ranks develops.
(a) Performing (b) Norming
(c) Storming (d) Forming
7. Research shows that the story given at the origin of a .................. is filtered, elaborated,
and assimilated.

(a) resistance to change (b) sub-optimization
(c) group-think philosophy (d) rumour
True or False:
8. Informal organization is not always destructive though at times it can make the job
of management more difficult.
(a) True (b) False
9. Informal organization is an unmixed blessing.

(a) True (b) False
10. Employees should be made to know that the management not merely tolerates but
willingly accepts the existence of an informal group.
(a) True (b) False
Fill in the blanks:
11. An ........................... fills this void by constantly emphasizing and reinforcing each
member’s individual personality.
12. The subtraction of details is called ........................... .
13. The word “dynamics” comes from the Greek word meaning ........................... .
14. The organization become ........................... less bureaucratic and flexible in approach.
15. The importance of groups are an independent subject of study was for the first time
recognized by the ........................... .

10.11 Summary

• Informal organization is an important concept in the study of organization.
• In the informal organization, the emphasis is on people and their relationships; in the
formal organization, the emphasis is on official organizational positions.
• The grapevine is the informal communications network within an organization.
• The nature of the stimuli in the environment of a person is in a large part affected by
his group membership.
• In the large informal organization, everyone is supposed to be working towards the
same objectives.
• Interdependent social relationship is achieved when work is organized in small groups
which assume responsibility of the whole task.

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