Page 267 - DMGT106_MANAGING_HUMAN_ELEMENTS_AT_WORK

Unit 12: Handling Stress at Workplace

setting. Individuals on one extreme of adjustment (described as stable and confident) are more Notes
likely to cope well with a wide variety of work stressors; individuals at the other extreme
(described as nervous and selfdoubting) typically have greater difficulty in coping with the
same stressors.

Figure 12.1: Factors that Determine Stress Experienced by Individuals

Perception

Past experiences

Stressors Experiencing
stress
Social support

Individual differences

A NEW JOB IN INDIA

DAY 1 MONTH 3 MONTH 6 YEAR 1 YEAR 2 YEAR 3
Lots of Settling Ground Dreams Frustration, Resignation,
dreams, ideas, down, being realities shattered. trying to job no. 2,
enthusiasm. flexible. exposed. compromise. new dreams,
enthusiams...
(contd.)

Write down the factors that determine stress experienced by individual
organization.

Self Assessment

Multiple choice questions:
1. Good management and good work organisation are the best forms of ......................... .
(a) stress prevention (b) stress management
(c) aggressive behaviour (d) None of these.

2. In a multinational bank, the work of a newly married typist becomes erratic because of
the ......................... .
(a) emotions (b) transaction

(c) emotional conflict (d) business

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