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Managing Human Element at Work

Notes an automation part that increases the efficiency of the HR system. e-HRM in its most simple
form can be used to inform the employees, managers, and HR professionals. Relevant
changes in policies can be communicated by means of IT in a cheap efficient manner.
Digitalising HR data enables online provision of data. In this way the employees, managers
and HR professionals can quickly obtain the required data. The technology supports the
provision of data to the different stakeholders and records mutations on the data. Informational
e-HRM support is for this research understood as:

The digitalisation of HR information and data and the provision and recording of this
information and data through web-based channels.

Figure 2.5: Informational e-HRM Support

The e-HRM technology (for
e-HRM technology e-HRM technology example, a portal)

Information

Data flow

Task flow
Employee 1 Manager 1 HR professional 1
User of the technology
User

HR function

Relational e-HRM Support

Whereas informational e-HRM support is primarily focussed on providing information to
the employees, managers, and HR professionals in an efficient manner to reduce the pressure
on the HR department, relational e-HRM support is focussed on how the technology supports
the flow of an HR activity between the HR department and functions. The technology
supports the execution of the specific HR activities and supports the flow of data between
end-users of a specific HR activity through web-based channels. In this way the technology
plays a big role in the execution and support of the HR activity. Relational e-HRM support
is for this research understood as providing HR processes through web-bases channels to the
people of the HR function.
Transformational e-HRM Support
The IT can also support to change the organization. In these situations, there is transformational
support of IT. The IT in these situations concerns the management of people. IT bypasses
organizational hierarchy and can steer the primary and secondary processes of the organization.
In other words, the technology replaces some of the bureaucratic processes of the organization.
In this way, the IT supports the HR function in creating a flexible organization, which can be
of value for the organization. Transformational e-HRM is for this research understood as:
Technology that bypasses organizational hierarchies and frees up HR decision-making from
the effects of bureaucracy.

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