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Enterprise Resource Planning
notes Test Runs
In this step, the test runs on the system are started. Sample transactions are tried to see whether
the customizing and master data uploading has been error – free. The result of the sample
transactions is evaluated and any changes required in settings to get the desired results are
incorporated.
User Training
The training of users can be started alongside the test runs. Users belonging to different
functionalities are trained in their respective function. Normally user training includes:
1. Logging in and logging out
2. Getting to know the system
3. Navigating through the various menu paths
4. Trying sample transactions in respective functions
Parallel Run
With the successful test runs and user training in place, the parallel run of the system can be now
started. In parallel run, the business transactions are carried out both through the existing system
as well as through the new system. The implementation team then takes care of any lacunae
which come to light during the parallel run.
Concurrence from user on Satisfactory Working of the System
If the parallel run is satisfactory and error – free, or errors that may have come up have been
resolved, the users may be asked for their final approval.
Migration to the New System
When the parallel run has been successfully tried for a reasonable length of time and when the
users and the implementation team feel absolutely confident, it is time to go ‘live’.
User Documentation
User documentation includes the details on how to carry out the various transactions. It is different
from the regular ERP package documentation in the sense that it is more specific in nature than
general documentation. It only covers alternatives that are being used in the particular business
so as to make it easy for the user to understand and use them.
Post-implementation Support
Post – implementation support generally involves queries from the user, minor changes in the
report formats, as well as small changes in layouts of various printed formats like purchase
orders etc.
System Monitoring and Fine Tuning
In this phase, the IT people monitor the system closely to see the performance aspects and fine
tune the database and other administrative aspects of the system so that the user can derive the
best performance from it.
152 LoveLy professionaL university
